NEW YORK TIMES BESTSELLER • From the author of The Power of Habit, a fascinating exploration of what makes conversations work—and how we can all learn to be supercommunicators at work and in life “A winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best.”—Adam Grant, author of Think Again and Hidden Potential ONE OF NPR’S BEST BOOKS OF THE YEAR • FINALIST FOR THE SABEW BEST IN BUSINESS BOOK AWARD Come inside a jury r...