<b>The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of <i>The Professional Service 50</i>) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors.</b><br><br>In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional adv...