Customer Love Attracting and Keeping Customers for Life by Chip R. Bell
Business & Economics2000 · 180 pages · ~3 hr read

Customer Love Attracting and Keeping Customers for Life

by Chip R. Bell
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About this book

Attracting Customer Love shows how loyalty comes from a partnership, not through "wowing" the customer. The book explains that building loyalty takes a special culture requiring the collective efforts of every member of the organization. Bell says building customer loyalty is particularly dependent on the frontline person who interacts directly with customers.

Listed under Business & Economics · Customer Relations

About Customer Love Attracting and Keeping Customers for Life

What is Customer Love Attracting and Keeping Customers for Life about?

Attracting Customer Love shows how loyalty comes from a partnership, not through "wowing" the customer. The book explains that building loyalty takes a special culture requiring the collective efforts of every member of the organization.

Who wrote Customer Love Attracting and Keeping Customers for Life?

Customer Love Attracting and Keeping Customers for Life was written by Chip R. Bell.

What books are similar to Customer Love Attracting and Keeping Customers for Life?

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Where can I buy Customer Love Attracting and Keeping Customers for Life?

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